All rents are due on the first day of the month. There is a 5 day grace period. Therefore, any rent payment received after the 5th day of the month is assessed a late fee. Your rental payment must be in our office by 5:00 PM on the 5th day of the month or postmarked by the 5th day of the month to avoid being assessed a late fee.
Online Tenant Portal – Contact Hope in our Accounting Department to request activation of your online Tenant Portal. We encourage all of our Residents to use this convenient feature. Once your Tenant Portal is activated, you can pay your rent and submit work orders directly into our system. Although we initiate the activation of your Tenant Portal, we have no control of your online payments, bank account information, etc. You’re in total control and can make either a one-time payment, or set up a recurring monthly rent payment. There is no charge for making a payment with your bank account (or e-check). However, there is a nominal transaction fee charged for payment with a credit card or Visa® debit card ($3000.00 maximum payment).
Pay Stations – You can pay your rent at any one of our convenient pay stations. They’re located in all Ace Cash Express® and 7-Eleven® convenience stores. Enclosed with your paperwork, you’ll find a re-useable PaySlip. Just provide the PaySlip to the clerk and make your cash payment. Your Payslip has your account information in the form of a code. The clerk will post your payment directly to your account and provide you with a receipt. This is the only source available to make cash rent payments to your account. The cost is $3.99 per transaction ($1500.00 maximum payment).
Mail – You can mail your personal check, cashier’s check or money order:
Make your rent payment payable and mail it to:
Performance Property Management
PO Box 26822
Fresno, CA 93729-6822
In Person – Payments can be delivered to our office in person during business hours only. Due to the increase in crime, we do NOT have an after-hours drop box at our office nor do we accept cash rent payments. However, the payment resources described above, provide a safe & convenient method for payments.